Remote Assistance

Guided Screen-Share Support When You Need It.

When a visual walkthrough is appropriate, an authorized GOTAXTOOLS support representative can guide you through supported software questions remotely.

Contact Support First

Guidance

Guided Troubleshooting

Walk through supported software questions while viewing the same workflow together.

Setup

Configuration Help

Use screen sharing for supported setup, configuration, and navigation assistance.

Safety

Authorized Sessions

Only begin a screen-share session when directed by an authorized GOTAXTOOLS support representative.

Need Visual Assistance?

Contact Support Before Starting a Session.

Our team can determine whether screen sharing is appropriate for your support request.

Contact Support